Full Fixes for the “Windows 11/10 Black Screen with Cursor” Issue

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She has been the MiniTool editor since she was graduated from university. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items. Download Shadowmaker. Tip: If you choose to remove everything, you had better back up your important files in advance, read this post – How to Back up Data without Booting Windows? Easy Ways Are Here! Tip: You had better choose an external hard drive as the destination since you can also access it even if the computer is crashed.

Depending on your keyboard and mouse model, the Windows keys you should press are different. Hardware failure is likely to cause your laptop screen flickering. The loose or damaged screen cable, the inverter, and backlight can also cause this issue.

Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have already tried updating my graphics drivers, thanks for the help : Edit: I have tried disabling fast boot to see if that helps, i cant really know for sure unless i wait for an hour or 2, since as i stated before it works fine for a while after i shut it down.

I have the same question Report abuse. Details required :. Cancel Submit. User Independent Advisor. How satisfied are you with this reply? User Case: The Windows 10 black screen with cursor after login “I have a Windows 10 computer that I haven’t used in a long time, and when I turned it on again two days ago, it entered the system correctly, but every time I enter my password, I get a black screen with just the cursor.

Why does the black screen of Windows 10 with cursor appear? There are many reasons for this problem, the following are common. Windows Update is corrupted Windows installation is incomplete Computer power supply failure Problem with driver Software problems Multiple monitor connection problems Screen display anomaly 14 Solutions for Windows 10 Black Screen with Cursor How to fix black screen with cursor in Windows 10? Method 1. Switching the display From the results of some user feedback, the method of toggling the display helps to fix the Windows 10 black screen with cursor issue, you can try to use this method to fix the problem.

Method 2. Uninstall or update graphics card drivers If your computer’s graphics card drivers are incorrect, it may also cause the Windows 10 with cursor black screen issue, at this point, you can try uninstalling or updating the graphics card drivers to fix the problem. Update graphics card drivers When the Windows logo appears on your computer, press and hold the power button to turn off the electricity and repeat this operation 3 times to enter the Windows Recovery Environment Windows RE.

Locate and expand Display adapters , right-click on your graphics card, select Update driver in the expanded menu, then click on the Search automatically for updated driver software option. Uninstall the graphics card driver Open Device Manager in the same way, find and expand Display adapters , right-click on your card, click on Uninstall device option in the expanded menu and wait for its uninstallation to complete.

Method 3. Repeat booting and shutting down the computer 3 times to enter the Windows recovery environment, then refer to the above steps and press F4 to enter Windows Safe Mode. Find and open Hardware and Sound , then click on Power Options , then click on the Choose what the power buttons does option from the left sidebar. Click the Change settings that are currently unavailable option, uncheck the Turn on fast startup option, and then click Save and change.

Method 4. Activate the built-in Windows Administrator account The built-in administrator account can access your computer without any restrictions, but usually, it is inactive, so you need to activate the built-in Windows administrator account to lift the relevant restrictions, which will help to fix the problem of Windows 10 black screen with cursor.

Type cmd in the taskbar search box and open the command prompt. In the Windows recovery environment, press F6 to enter Safe Mode with a network connection. Method 6. Reset your computer If you are having the issue of Windows 10 black screen with cursor after updating Windows, you can try resetting your PC to fix the issue.

In the Windows recovery environment, press F4 to enter Safe Mode. Up down arrow couple times, enter 3. Atanu das April 4, am. Thank U very much from the core of my heart solution 3 worked like a charm for me I had tried a lot of tricks before but this was my solution…. Albert February 6, am. Terry June 30, pm. Peter Rigg October 6, pm. Very time consuming but worth it in the end, Many Thanks.

Rizki September 25, am. Gal September 1, pm. OMG you saved me. Besides gaming Im also working in my pc and you are my hero. Thanks alot solution 2 worked for me. Matt July 28, am. Sergio March 13, am. Your email address will not be published. Skip to content Menu. FIX: Windows 10 Black Screen with Cursor issue, after Update Solved This tutorial contains instructions to fix the following issue: Windows 10 won’t load correctly and shows only a black screen with cursor after installing updates.

Solution 1. Force shutdown and restart your PC. Solution 2. Open Windows Explorer using Task Manager. Solution 3. Disable the ‘AppReadiness’ service. Solution 4. Uninstall the Display Drivers. Solution 6. Add a new user account to Windows Solution 7.


14 Solutions to Fix Windows 10 Black Screen with Cursor


My main PC recently upgraded to Windows 10 November edition and now it immediately boots into a black screen. I can move the mouse around, but I can’t login because I have a black screen. I can see the hard drive light blinking, meaning that there is activity and the system appears to be loading and doing things, but that’s it. All I get is the black screen of death before login. There is no way for me to enter into Safe Mode since the F8 key during startup is no longer part of Windows I am at a complete loss and fear having to reinstall Windows.

Can you please help! Thankfully I have another laptop here that you can connect to in order to guide me. I asked if Hillary would like me to connect to her laptop in order to try and correct the issue on the PC using my remote desktop support service , and she agreed.

The black screen of death – as this problem is also affectionately known as – appears to be wide-spread issue especially after a major update to Windows 10, beginning with branch , , and now Users experiencing this issue see a black screen before login with or without a mouse pointer active. The last option disable fast boot is what fixed Hillary’s problem. I’ll explain this in more detail below. In previous editions of Windows, one could press F8 repeatedly during boot to access Safe Mode in order to further diagnose an issue such as the black screen of death, however the F8 option has been removed from Windows There is a way to access what is now called the “Recovery Environment”, which will then allow you to access to either Safe Mode or a Windows command line.

If you still have a black screen at login, continue on to the section labeled 3. Disable Fast Boot, Option C further down. Based on my experience with the black screen of death issue, uninstalling and reinstalling the graphics driver usually fixes the problem. If Windows 10 boots into a black screen still, you will need to disable Fast Boot – described next. Based on my experience disabling Fast Boot will also fix the black screen of death.

In fact, this is what fixed Hillary’s problem. To disable Fast Boot inside of the Windows environment, you must input commands into an administrative command prompt. These commands are fairly long to type in; as such, it is best if you can copy and paste the commands using your mouse. This is only possibly if you can boot the problematic machine into Safe Mode with Networking and you have Internet and you can access this page. Most times this error happens because your computer can not determine that you are connected to an external display or not.

You can change your project settings by the following process. Choose PC screen only option. STEP 4 — Shut down the computer and disconnect the external screen. STEP 5 — Start your computer and check that error is gone or not.

If you are struck in Black Screen mode you can easily tackle this issue by uninstalling your graphics card driver. Graphics card driver is the main culprit in this error. Multiple graphics driver is more prone to this error. Follow below step to know how to get out from a black screen and remove graphics card drivers.

STEP 2 — From the task manager we will able to start device manager window. Click on the file menu and select Run new task option.

It also helps with input from your input devices and output to your output devices. It plays a role in all kinds of data flow inside your system, to your system, and from your system. Sometimes a problem in the BIOS software can result in the error that causes Windows 10 black screen with or without a cursor. Sometimes updating BIOS software can also repair the issue of the black screen with cursor on Windows. If you want to update your BIOS, you can visit the website of your Motherboard manufacturer and follow the instructions to download and update the latest version of BIOS on your system.

But, as BIOS is extremely critical software for your Windows system, and is extremely complicated to deal with, we recommend you to consult a professional to update your BIOS and fix the problem of the black screen with cursor on your PC.

If the black screen with cursor issue on your PC is a result of a bug in your Windows, then resetting your Windows PC is the most basic yet most useful thing you can do. Though the Reset your PC tool allows you to keep your personal files, we recommend taking a secure backup to avoid data loss.

Step 1. Once you are in the Safe Mode, from your Desktop, go to the “Start” menu. Click on the “Settings” icon to be redirected to the “System Settings” window. You will be directed to a mini window. You will be asked whether you wish to keep your files or not. Choose the option as per your requirements and proceed ahead according to the instructions.

If you know which software is causing the black screen problem, then you can remove the problematic software. In the Run search box, type “appwiz. From here you can find and remove any problematic software that’s causing the issue of black screen on your PC. Windows allows you to boot your PC in a clean state. It means booting your PC with all the unnecessary programs disabled.

This can help you in finding the problem. Now go to the “Services” tab on the window panel that pops up. Once you are under the “Services”, go to the “Hide all Microsoft Services” option located at the bottom edge of the window on the right side, and then click the Check-box next to it.

Once done, click on the “Disable All” option located at the bottom left of the window. Now, switch to the “Startup” tab located next to the “Service” tab on the same window. On the Startup tab, you’ll see the “Open Task Manager” option. Or the other cause if the problem started after Recent Display Driver upgrade then may the New version driver is not compatible that cause you can use the Roll Back Driver option.

And download the latest available Display Driver and save it. Again open Device manager Expand display driver, you find windows installed basic Display driver If not then click Action select hardware changes. If the problem started after the Recent Display Graphics driver update, Then may the new version display driver is not compatible with your current windows version. That cause Roll Back Driver option is very helpful, Which revert the current driver version to the previously installed version.

Also While upgrade to recent windows 10 , there are chances some system files missing or get corrupted. You Can create a new user account and check the account load properly without any black screen stuck etc. Remember To change name and password in the command for the name of the account and password you want.


Windows 10 Black Screen With Cursor Before Login – Microsoft Community

Apr 23,  · My laptop is running Windows 10 and I believe has tried to do an automatic update. I can now not get to the login screen as I just have black screen, although I can see the cursor. I have tried to boot in safe mode and have the same issue. I have tried to reset the laptop to the last available reset point and have the same issue. Jan 03,  · Windows 10 Black Screen Problem. In Windows 10 delayed boot-up issue is characterized by a black screen with a mouse cursor during the boot process. Most users Report the System experiences a black screen after upgrading to Windows 10 or install upgrade Display replace.meted Reading Time: 8 mins. May 06,  · Windows 10 boots to black screen, with cursor. Get answers from your peers along with millions of IT pros who visit Spiceworks. I had this problem before, It was a Windows 10/ Intel video with a 3rd party video card problem. It seems that he computer wants to think the Intel graphics is the main screen. Of course, there is no Intel video port.


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